
Olivia Norman
Senior Consultant
Olivia brings a strong background in healthcare operations, finance, and technology to her role at Sellers Dorsey. Most recently, she served as a Technical Project Manager at Patient Funding Alternatives, where she led cross-functional projects to improve systems and operations, including the design and implementation of internal software that increased efficiency by 25% and supported the migration of $300 million in financial data. Prior to that, she held roles as a Business Analyst and Financial Analyst at the same organization, where she developed predictive revenue models, reduced accounting errors by 78% through new quality metrics, and contributed to a 430% increase in provider payments. Olivia’s blend of analytical expertise and strategic project leadership has consistently driven impactful results in complex healthcare settings.
Current Responsibility
At Sellers Dorsey, Olivia provides consulting services focused on Medicaid financing and healthcare policy within the Georgia practice. She manages a portfolio of financial and policy initiatives tied to complex, multi-year supplemental payment projects, ensuring client satisfaction through strategic planning, project execution, and team leadership.
Education
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- Emory University Rollins School of Public Health, MPH, Health Policy
- Boston University, BS, Health Science
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