Nicole is a seasoned Operations Analyst with over ten years of experience driving data‑driven decision‑making, process optimization, and performance improvement across healthcare, sales, and utility sectors. She has led the development of operational models, dashboards, and KPI frameworks at organizations including CVS Health, Skidabrader LLC, and Pinnacle/Oncor, translating complex data into actionable insights for senior stakeholders. Known for her collaborative approach, she excels at supporting cross‑functional teams and delivering continuous quality improvement initiatives that enhance efficiency and outcomes.