Meet Our Team: Q&A with VP, Quality Management & Client Success, Andrea Tull

How did you first become interested in working in healthcare? Why did you choose this path?

My interest in healthcare started early. I come from a family of nurses, and through them, I developed a deep appreciation for the impact of care, especially for older adults. In high school, I volunteered in local nursing homes, which was a formative experience and solidified my desire to work in a field where I could make a difference. As my career evolved, I realized I was particularly drawn to the intersection of policy, data, and outcomes. Healthcare offered the opportunity to combine those interests with a clear sense of purpose, improving people’s lives, which ultimately made this career path an easy and meaningful choice.

What brought you to Sellers Dorsey?

Honestly, it was the people who first drew me to Sellers Dorsey. I had worked with Kathy, Dan, Lindsay, and others from the Sellers Dorsey team during my time at Mass General Hospital, where they helped us transform our quality and safety reporting through visual analytics. I really valued that experience and stayed connected with them over the years. As I learned more about Sellers Dorsey’s mission, especially the focus on making a real impact in healthcare and strengthening the safety net, it felt like a great fit. Joining the team was an easy decision.

With the increasing importance of impact and transparency in healthcare, what does healthcare impact mean to you?

I love this question! It really gets at why I do this work. To me, healthcare impact is all about achieving meaningful outcomes for the clients and communities we serve. That’s been a passion of mine for a long time; helping move the healthcare system toward consistently high quality. At its core, that means making sure that no matter your background or your ZIP code, you have access to effective, high-quality care. That’s what true impact looks like to me.

With an ever-changing regulatory and policy landscape (H.R.1, Rural Health Transformation, etc.), what do you see as the biggest challenges and opportunities facing providers, states, and patients?

One of the biggest challenges right now is the healthcare workforce. The COVID-19 pandemic really exposed just how demanding clinical roles are, and many experienced clinicians have left or retired. At the same time, the pipeline isn’t keeping up, especially in rural communities, making it harder for providers to maintain access and quality, and ultimately impacting outcomes. At the same time, there’s a lot of opportunity. We’re seeing real momentum around making care delivery more efficient and accessible through things like AI, stronger interoperability, and more innovative models like telehealth and community-based care. Those solutions are especially critical for rural areas, where access has always been a challenge. Done right, they have the potential to not only stabilize the system, but actually transform how and where people receive care.

What do you enjoy most about your role at Sellers Dorsey? And what are you most excited about for the year ahead?

What I enjoy most about my role is the opportunity to build something new and meaningful. I’m excited to be growing the Quality Management and Client Success practice and expanding our advisory services. There’s a lot of innovation ahead. I’m also especially energized by the work we’re doing around impact measurement. Defining and demonstrating the value we deliver to clients is incredibly important, and building a clear framework for that is something I’m really passionate about. It’s going to be a big focus for us in the year ahead.

What is one fun fact that you think people would be surprised to learn about you?

A fun fact about me is that I’m a (very) novice wildlife photographer, and I have a goal of visiting all the U.S. National Parks. So far, Grand Teton is my favorite. If you’ve ever been on a Teams call with me, the photos in my background are actually from my trips, along with a few of my “spirit animals” mixed in.

What was your very first job?

My first job was at Lechmere (for anyone with Boston roots!). I worked in the small appliance department in high school, so yes, I can still confidently sell you a KitchenAid mixer or a coffee maker. The best part? Aerosmith would come into the store pretty regularly since they’re from the South Shore, and one day I ended up selling Steven Tyler a stand mixer. Not exactly your typical retail interaction. I like to think I played a small role in someone’s baking era.

What is your favorite thing to do outside of work?

I love being outdoors whenever I can. My partner, Tom, and I are big hikers, and we’re usually out on the trails with our Boston Terrier, Logan, who definitely thinks he’s in charge of the adventure. I’m also really into yoga and try to sneak in a few classes each week. It’s my way of balancing out all that sitting at the computer and keeping up with Logan.

Name your all-time favorite movie or book.

Only one? That’s a tough call. I’m definitely a sci-fi fan. War of the Worlds was an early favorite and still one I come back to. And for movies, anything Star Trek. Fully aware that makes me a bit of a nerd, but I stand by it.