Arnold Phan

Senior Consultant

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Education

San Jose State University, BA, Business Administration

Role

Arnold works remotely, supporting the National Consulting Practice in Austin, TX. He provides research and evaluation, writing and editing, and assistance with client deliverables. His uses his background in Medicare Advantage to with projects focused on the dual-eligible population.

Experience

Arnold comes to Sellers Dorsey with years of experience in operational compliance and performance in the health insurance industry. Recently, Arnold was the Operations Oversight Director at Clover Health, a Medicare Advantage company based out of San Francisco. Arnold led projects to operationalize compliance requirements resulting from changes in CMS regulations, and he also led the delivery of compliance submissions including annual CMS Data Validation Audits and CMS Timeliness Monitoring Projects. As Director, Arnold was also responsible for creating an operations oversight team, overseeing policy and process development and trainings across multiple departments. Prior to working at Clover Health, Arnold was a Medicare Operations Product Manager with Santa Clara Family Health Plan, working to move their dual-eligible health plan, Cal MediConnect, from readiness review to contract under California’s Dual Demonstration Financial Alignment Initiative.