Ross previously served as a Senior Partner and Assistant Vice President at Cognizant, where he co‑led the Health Plan Consulting Practice and advised national health plan clients on regulatory transformation, operational improvement, and growth strategies. He acted as a trusted advisor to senior executives, guiding managed Medicaid and D‑SNP plans through compliance, operational readiness, and claims and revenue‑cycle optimization across multiple states. Prior to Cognizant, Ross was a Client Services Director at Top Tier Consulting, leading regulatory, operational, and technology assessments, merger integrations, and Medicaid market‑entry initiatives for complex health plan organizations.